FAQ

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  • What kind of pets do you allow? Do you permit exotic pets?
    • Dogs and cats. No exotic pets.

  • How many pets may I have?
    • Two tops.

  • Are there any deposits, special fees or monthly charges to have a pet?
    • 1 Pet - $300 deposit and $300 non-refundable charge
    • 2 Pets - $400 deposit and $400 non-refundable charge
    • $15 per pet, per month for pet rent

  • Is my security deposit totally refundable?
    • Half non-refundable.

  • If I get a job transfer, can I break the lease?
    • NO. Only if your in the military.

  • What utilities are included in my lease?
    • Time Warner Internet

  • How long is the term of the lease?
    • 12 months.

  • Do you accept leases for short terms?
    • Lease terms vary. Please contact the leasing office for details.

  • If something needs to be repaired in my apartment, how do I report it?
    • Click on the "Resident Services" link on the homepage, then click the "Service Request" link

  • When is rent payment due?
    • 1st - 3rd of the month.

  • What is the day of the month that I am liable for a late charge?
    • 4th of the month.

  • Is there a place where I can pay my rent after hours?
    • Rent drop box or go to www.rentpayment.com

  • There is a person who might be staying with me for awhile. Is that permitted by the lease?
    • No.

  • Do you have reserved parking?
    • Residents have private parking in the garage. Residents also have the option to reserve a spot in the garage for $30 monthly.

  • I have a motorcycle, where can I park it?
    • Parking garage.

  • My children live with me in the summer; do I need to notify your office when they arrive?
    • Yes.

  • Can I install my satellite dish at my apartment?
    • Only if you have renters insurance and not attach to the building.

  • Do you have cable services?
    • Yes. You can set them up through Time Warner (512-485-5555) or AT&T (512-472-9355)

  • Will you accept my delivery packages for me?
    • Yes.

  • Do you have a list of Preferred Employers?
    • Yes.

  • Where do I register to Vote?
    • Main office: 5501 Airport Boulevard
                           Austin, Texas 78751-1410

  • How is your property different from the competition?
    • 1) Location, Location, Location!!!


    • 2) Dynamic floor plans with unique finishing’s such as bamboo flooring